Shipping policy

Shipping Information

Order Processing & Handling Time

Each product is custom-made just for you. Orders are processed and produced within 2–4 business days. Orders placed after 5:00 PM Pacific, or on weekends or holidays, begin processing the next business day.

Transit Time

Once shipped, standard delivery within the United States takes 2–6 business days.

Estimated Delivery Time

Most orders arrive within 4–10 business days from the time the order is placed (processing plus transit). We currently ship within the United States only.

Shipping Methods & Costs

We offer free standard shipping on every order, with no minimum purchase. We do not offer expedited shipping.

Taxes

Applicable sales taxes may be calculated and charged at checkout based on your shipping destination. Any taxes due will be clearly shown before you complete your purchase.

Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow your order's journey to your door.

Returns & Refunds

For returns, exchanges, and refunds, please see our Refund Policy. For any questions, email us at hello@instame.shop.